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The Content Strategist

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The Art of the Follow Up

When it comes to customer service, following up with consumers is too often an afterthought in the marketing effort.

May 30, 2012 · Kylie Jane Wakefield

AT&T Sings Its Fans’ Praises

AT&T, which recently hit 2 million Facebook likes on its page, has been releasing videos that feature thank you songs to individual fans.

May 24, 2012 · Kylie Jane Wakefield

Using Pinterest for Market Research

By examining the different sections on the Pinterest site, marketers have the ability to research what appeals to customers the most.

May 11, 2012 · Kylie Jane Wakefield

Measuring Social Media Success

For social media marketers, setting and hitting goals can be tough, but there are a few proven ways to track their progress.

May 1, 2012 · Kylie Jane Wakefield

Connecting, Not Selling, on Facebook

Facebook fans and followers who are bombarded with company updates and sales pitches, which will surely turn away and may sour on the brand.

April 27, 2012 · Kylie Jane Wakefield

Photos Add Punch to Content Marketing

Since the Internet is text heavy, images that make a brand stand out can spice up online content marketing campaigns.

April 26, 2012 · Kylie Jane Wakefield