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Trust center · AI governance

AI use, on the public record.

Our AI Use Statement, model-behavior audit log, training-data policy, and human sign-off requirements — all documented, all auditable.

Last reviewed 2026-Q2 Owner: security@contently.com

Attestation status may change. For the current list of certifications and the security packet, contact security@contently.com.

What's in the AI Use Statement

Two halves of how we contain AI.

Main platform · AI usage

Contently main platform → zero AI. AI Studio is a separate, opt-in product. AI never touches customer data without an explicitly signed agreement.

01 · AI is opt-in, not default

No AI in the main platform. None. By default.

The Contently platform you log into every day uses no AI. AI Studio is an entirely separate product on its own infrastructure. Customer data never reaches an AI model unless you've signed an agreement that explicitly enables it.

Training data · what we don't use

We don't train base models on customer content · We don't aggregate customer prompts across tenants · In AI Studio, brand-voice training is fine-tuned per customer, on customer data, scoped to that customer alone.

02 · Training-data policy

Customer content stays in the customer tenant.

For AI Studio customers: we don't train base models on customer content. We don't aggregate customer prompts across tenants. Brand-voice training runs in-tenant. Every generated draft passes a credentialed human before it leaves the platform.

Request our AI governance documentation.

Read the document

SLA: 1 business day · Owner: security@contently.com

Request the documentation