Terms of Service


TERMS OF SERVICE

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This Writer Agreement (Agreement) is hereby made by and between you (Writer) and Contently, Inc. (Contently), and contains the terms and conditions that apply to Writer’s use of the Platform (as defined below) offered by Contently at http://www.contently.com (Website, together with the Platform, the Services).

BY CLICKING ON THE “ACCEPT” BUTTON OR ACCESSING OR OTHERWISE USING THE SERVICES, WRITER HEREBY REPRESENTS AND WARRANTS THAT IT IS DULY AUTHORIZED TO ENTER INTO AND BIND WRITER OR THE ENTITY WRITER REPRESENTS TO THE TERMS AND CONDITIONS OF THIS AGREEMENT AND ACKNOWLEDGES AND AGREES THAT ALL SUCH USE BY WRITER IS SUBJECT TO SUCH TERMS AND CONDITIONS. IF WRITER DOES NOT AGREE TO THESE TERMS OR IS NOT AUTHORIZED TO BIND THE ENTITY WRITER REPRESENTS, DO NOT CLICK THE “ACCEPT” BUTTON.

Account Registration.

To sign up for the Services, you may register for a personal user account (Account). You must provide accurate and complete information and keep your Account information updated. You shall not select or use as a username a name: (a) of another person with the intent to impersonate that person; (b) subject to any rights of a person other than you without appropriate authorization; or (c) that is otherwise offensive, vulgar or obscene. You are solely responsible for the activity that occurs on your Account, and for keeping your account password secure. You may never use another person’s user account or registration information for the Services without permission. You must notify us immediately of any breach of security or unauthorized use of your Account. You should never publish, distribute or post login information for your Account.

Platform License.

License. Subject to Writer’s full compliance with the terms and conditions of this Agreement, Contently hereby grants Writer a non-exclusive, non-transferable, non-sublicensable license to use Contently’s online digital marketplace whereby Writer can offer professional services to Publishers, including but not limited to writing, drafting, editing, research, translation, composition and/or creation of graphic and/or other visual arts, and/or audiovisual recordings of any kind, and whereby Publishers can, in their sole discretion, purchase such content and all intellectual property rights therein (the Platform). Except for the limited rights and licenses expressly granted to Writer herein, no other license is granted, no other use is permitted and Contently (and its licensors) shall retain all rights, and interests (including all intellectual property and proprietary rights) in and to the Platform and the Services.

Restrictions. Except as expressly permitted in this Agreement, Writer shall not directly or indirectly (i) use any of Contently’s Confidential Information (as defined below) to create any service, software, documentation or data that is similar to any aspect of the Services, (ii) disassemble, decompile, reverse engineer or use any other means to attempt to discover any source code of the Platform, or the underlying ideas, algorithms or trade secrets therein, (iii) encumber, sublicense, transfer, rent, lease, time-share or use the Services in any service bureau arrangement or otherwise for the benefit of any third party, (iv) copy, distribute, manufacture, adapt, create derivative works of, translate, localize, port or otherwise modify any aspect of the Services, (v) use or allow the transmission, transfer, export, re-export or other transfer of any product, technology or information it obtains or learns pursuant to this Agreement (or any direct product thereof) in violation of any export control or other laws and regulations of the United States or any other relevant jurisdiction or (vi) permit any third party to engage in any of the foregoing proscribed acts.

Project Requests and Submissions.

Project Requests. Writer shall submit content to Publishers (Submissions) in accordance with the applicable Publisher’s instructions, deadlines, standards, and criteria as dictated by Publisher’s offers(s) (each, a Project Request). Submissions that violate the terms of this Agreement shall be deemed rejected. Project Requests shall dictate and control (i) the form, length, and content of the requested Submissions, (ii) the amount of compensation to be paid with respect to each Submission (Project Fee), and (iii) whether Publishers will acknowledge Writer’s authorship of or contribution to any Submission upon publication of such accepted Submission, and whether Writer may publicly acknowledge the same.

Acceptance of Submissions. Publishers are typically required to accept or reject Submissions, or request alteration thereto, within fifteen (15) business days of Writer’s submission thereof to Publishers. Writer’s Submission shall be deemed to have been submitted as of the date upon which it is received by Publisher. If Publisher fails to render a decision in regard to Writer’s Submission within such fifteen (15) business days of receipt of Writer’s Submission, then Contently will typically require the Publisher to deem the Submission to have been accepted. Publishers shall retain the sole and exclusive right to reject Submissions insofar as such Submissions do not comply with Publishers’ instructions, deadlines, standards, or criteria as dictated by Publisher, or for any other reason in Publishers’ sole discretion. Both Contently and Publisher may terminate any Project Request at any time prior to Publishers’ final and unconditional acceptance of Writer’s Submission.

Intellectual Property Rights. Upon Writer’s receipt of payment for any Submission, Writer irrevocably assigns, transfers and conveys and agrees to assign, transfer and convey, to the applicable Publisher all right, and interest in and to the Submission and all Intellectual Property Rights therein (defined below). Intellectual Property Rights includes, without limitation, all patent rights, copyright rights, trademark rights, moral rights, publicity rights, privacy rights and any other intellectual property rights or similar rights anywhere in the world covering or embodied in or relating to any Submission.The applicable Publisher shall be the exclusive owner of the Submission and the Intellectual Property Rights therein and shall have the exclusive right to secure registration of the Submission. No rights in the Submission, or in the copyright in the Submission, shall be retained by Writer, nor shall there be any reversion of those rights to Writer in the future. The rights and licenses granted herein include all rights in and to the Submission including, without limitation, the right of the applicable Publisher to edit, clip, crop, resize, retouch, alter, adapt, modify, create derivatives, distribute, make available online, in whole or in part, and to allow others to engage in any of the foregoing activities, in any medium now known or hereafter invented. Writer hereby consents to all uses and revisions to the Submission and Intellectual Property Rights therein and hereby waives any moral rights or “droit moral” (including, but not limited to any rights of attribution or integrity). Writer shall assist the applicable Publisher to further evidence, record and perfect such stories and licenses granted hereunder and to perfect, obtain, maintain, enforce and defend any assigned rights.

Confidentiality. Writer agrees that the business, technical and financial information, that is designated in writing as confidential, or is disclosed in a manner that a reasonable person would understand the confidentiality of the information disclosed, shall be the confidential property of Contently and its licensors (Confidential Information). Writer will hold in confidence and not use or disclose any Confidential Information and shall similarly bind its employees, consultants, and independent contractors.

Compensation. Within thirty (30) days following Publisher’s full payment to Contently of the applicable Project Fee for Writer’s Submission, Contently shall credit Writer’s Account with the amount of such payment.

Contently shall not be responsible or liable for any amounts not received from Publisher.

Representations and Warranties.

Code of Ethics. Writer shall follow all standards set forth in Contently’s Code of Ethics (available here). Without limiting the foregoing, Writer shall: (i) use real names with all work; (ii) disclose all potential conflicts of interest, both to the Publisher before accepting a Project Request and in the contents of the Submission; (iii) pursue all avenues of inquiry to report and write stories with fairness and honesty; (iv) give credit and point to sources, attributing every assertion, quote, fact, and opinion, with full names, titles, and links; (v) if a source wishes not to be named, explain this explicitly and discuss the ramifications of unnamed sources with the Publisher; (vi) keep promises to Publishers and sources, and protect confidential sources; (vii) disclose to sources the publication and brand that are sponsoring the Project Request; (viii) always produce original work, never plagiarizing self or others, never repurposing old stories for new clients, and never cutting corners in any fashion; and (ix) deliver Submissions on time and in accordance with the specifications of the Project Request.

Other Representations and Warranties. Writer shall not (and shall not permit any third party to) either (a) take any action or (b) upload, download, post, submit or otherwise distribute or facilitate distribution of any Submission, that: (i) infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any other person or entity or violates any law or contractual duty; (ii) Writer knows is false, misleading, untruthful or inaccurate; (iii) is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, or fraudulent; (iv) constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (“spamming”); (v) contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password or other information; (vi) uses information about users for any reason without the express prior consent of the user that has provided such information to Writer; (vii) impersonates any person or entity, including any of Contently’s employees or representatives; or (viii) includes anyone’s identification documents or sensitive financial information.

Termination. Contently may terminate Writer’s access to all or any part of the Services at any time, with or without cause, with or without notice. Writer may terminate his/her Account by following the instructions on the Website or through the Services. Sections 4, 5, 7, and 9-12 shall survive termination of this Agreement.

Warranty Disclaimer. THE SERVICES ARE PROVIDED BY CONTENTLY “AS IS”, “AS AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED BY CONTENTLY. CONTENTLY, AND ITS DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND PARTNERS DO NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET WRITER’S REQUIREMENTS.

Indemnification. Writer shall defend, indemnify, and hold harmless Contently and its Publishers and their respective affiliates and each of their respective employees, contractors, directors, suppliers and representatives from all liabilities, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to (i) Writer’s use or misuse of, or access to, the Services, (ii) Writer’s Submissions, (iii) Writer’s violation of this Agreement, or (iv) infringement by Writer, or any third party using Writer’s Account or identity in the Services, of any intellectual property or other right of any person or entity. Contently and its Publishers, as the case may be, reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by Writer, in which event Writer will assist and cooperate with Contently and such Publisher in asserting any available defenses.

Limitation of Liability. IN NO EVENT SHALL CONTENTLY, NOR ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, OR SUPPLIERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (I) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF THE AMOUNTS PAID HEREUNDER IN THE SIX (6) MONTHS PRECEDING THE CLAIM.

Miscellaneous.

Governing Law and Jurisdiction. This Agreement shall be governed by and construed in accordance with the laws of the State of New York, including its conflicts of law rules, and the United States of America. Writer agrees that any dispute arising from or relating to the subject matter of this Agreement shall be governed by the exclusive jurisdiction and venue of the state and Federal courts of New York County, New York.

Modifications. Contently reserves the right, in its sole discretion, to modify this Agreement, or change, suspend, or discontinue the Services (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Website or by sending Writer a notice through the Services, via e-mail or by another appropriate means of electronic communication. Contently may also impose limits on certain features and services or restrict Writer’s access to parts or all of the Services without notice or liability. Writer’s continued use of the Services following notification of any changes to this Agreement constitutes acceptance of those changes.

Entire Agreement. This Agreement is the entire agreement between Writer and Contently with respect to the Services, including use of the Website, and supersedes all prior or contemporaneous communications and proposals (whether oral, written or electronic) between Writer and Contently with respect to the Services.

Severability. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

Force Majeure. Contently shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond its reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.

Story. This Agreement is personal to Writer, and is not assignable, transferable or sublicensable except with Contently’s prior written consent. Contently may assign, transfer or delegate any of Contently’s rights and obligations hereunder without consent.

Publicity. Contently shall retain the right to use, publish and otherwise disseminate Writer’s name, byline, logo, and likeness in Contently’s marketing material and on the Website or Platform, for promotional purposes and for any other lawful purpose. Writer hereby expressly acknowledges and agrees that Contently shall have no obligation to use, publish or otherwise disseminate Writer’s name, byline, logo, or likeness, by any means and for any purpose whatsoever.

No Agency. It is the express intention of the parties to this Agreement that the Writer is an independent contractor, and is not an employee, agent, joint venturer or partner of Contently. Nothing in this Agreement shall be interpreted or construed as creating or establishing an employment relationship between Contently and the Writer. Without limiting the foregoing, Writer is not, and will not be treated as, an employee of Contently for federal tax purposes, state tax purposes, state or federal unemployment insurance purposes, or for any other purpose. Writer shall be responsible for the reporting, deposit and payment of any and all federal, state, and local taxes, including but not limited to income taxes, FICA taxes, and unemployment taxes incidental to the performance of this Agreement.

Notices. Unless otherwise specified in this Agreement, all notices under this Agreement will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service. Electronic notices should be sent to support@contently.com.

No Waiver. Contently’s failure to enforce any part of this Agreement shall not constitute a waiver of Contently’s right to later enforce that or any other part of this Agreement.

Third Party Beneficiaries. The parties acknowledge that the covenants set forth in this Agreement are intended solely for the benefit of the parties hereto and their successors and permitted assigns. Nothing herein, whether express or implied, shall confer upon any person or entity, other than the parties hereto, their successors and permitted assigns, any legal or equitable right whatsoever to enforce any provision of this Agreement. Notwithstanding the foregoing, all of Contently’s Publishers are intended to be third party beneficiaries of this Agreement and to have the right to enforce such rights directly against Writer.

Headings. The section and paragraph headings in this Agreement are for convenience only and shall not affect their interpretation.


Privacy Policy

At Contently, we collect and manage user data according to the following Privacy Policy, with the goal of incorporating our company values: transparency, accessibility, sanity, usability. This document is part of Contently’s Terms of Service, and by using contently.com (the “Website”), you agree to the terms of this Privacy Policy and the Terms of Service. Please read the Terms of Service in their entirety, and refer to those for definitions and contacts.

Data Collected

We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.

We ask you to log in and provide certain personal information (such as your name and email address) in order to be able to save your profile and the documents and comments associated with it. In order to enable these or any other login based features, we use cookies to store session information for your convenience. You can block or delete cookies and still be able to use Contently, although if you do you will then be asked for your username and password every time you log in to the Website. In order to take advantage of certain features of the Website, you may also choose to provide us with other personal information, such as your picture or personal website, but your decision to utilize these features and provide such data will always be voluntary.

You are able to view, change and remove your data associated with your profile. Should you choose to delete your account, please contact us at support@contently.com and we will follow up with such request as soon as possible.

Minors and children should not use Contently. By using the Website, you represent that you have the legal capacity to enter into a binding agreement.

Use of the Data

We only use your personal information to provide you the Contently services or to communicate with you about the services or the Website.

With respect to any documents you may choose to upload to Contently, we take the privacy and confidentiality of such documents seriously. We encrypt all documents, and permanently delete any redacted edits you make to documents. If you choose to make a document public, we recommend you redact any and all references to people and addresses, as we can’t protect public data and we are not responsible for any violation of privacy law you may be liable for.

We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.

We do not share personal information you have provided to us without your consent, unless:

Contently is operated from the United States. If you are visiting the Website from outside the U.S., you agree to any processing of any personal information you provide us according to this policy.

Contently may contact you, by email or other means. For example, Contently may send you promotional emails relating to Contently or other third parties Contently feels you would be interested in, or communicate with you about your use of the Contently website. Contently may also use technology to alert us via a confirmation email when you open an email from us. You can modify your email notification preferences by clicking the appropriate link included in the footer of email notifications. If you do not want to receive email from Contently, please opt out of receiving emails at the bottom of any Contently emails or by editing your profile preferences.

Sharing of Data

We don’t share your personal information with third parties. Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Contently Website and service. We currently use Google Analytics (traffic analysis, SEO optimization), Mailchimp (mailing list management), Zendesk (email support) and Chartbeat (analytics). We listed below what data these third parties extract exactly. Feel free to check out their own Privacy Policies to find out more.

We also use social buttons provided by services like Twitter, Google+, LinkedIn and Facebook. Your use of these third party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services’ privacy policies.

We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share personal information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.

We may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your personal information as set forth in this policy.

Changes to the Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email. In any case, you can track all changes via the TOS Tracker. A user is bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted.

Should you have any question or concern, please write to support@contently.com.