Facebook Don’ts, Social’s Analytical Edge, Geospatial Meets Digital
Social media positions customer service as the heart and soul of your organization. Don't muck it up.
The Content Strategist
Content Watch
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The Onion Counters Hack, Twitter’s Media Power, 9 Predictions
By now, you've probably heard that the Onion's Twitter account was hijacked by a Syrian hacker group last week. What did they do about it?
BuzzFeed’s Classroom, Awesome Craigslist Ads, Stand Out in a Crowd
BuzzFeed has launched a one-of-a-kind program to train agencies to become master storytellers.
YouTube’s Most Watched, LinkedIn’s Media Empire, Coca-Cola’s Vow
The votes are in – here are YouTube's 10 mega-hits from April.
Interactive Storytelling, Evolving Social Media Expectation, Freebies and Klout
Looking for more compelling ways to tell your story? Try this interactive game — it's fun and a potential learning tool.
Truth About Reddit, Secret Anti-Abuse Messages, Gawker’s Hiring Strategy
Is Reddit a part of your content strategy? Here's why you can't ignore this platform.
Airbnb Storyboard Dedication, Customer Altruism, Data’s Predictive Edge
Airbnb co-founder Joe Gebbia explains that storyboards are an invaluable tool for understanding and connecting with customers.
Small Mighty Web Traffic, Experimental Ads, Facebook’s Risky Business
If you're a content marketer, web publisher, or big brand, it's invaluable that you look at your analytics in terms of people – not pageviews or numbers.
Domino’s Pizza Cam, Atomic Videos, Market with Online Photos
Talk about creative approaches to user engagement. Through the company's tracker program, you've always been able to gauge your pizza's ETA.