Strategies, tools, and tips for spreading content through the social web.
Reacting To A Digital Disaster
If you haven’t heard, McDonalds has been dealing with a social media disaster. The company ran into trouble after using the hashtag #McDStories during a 24 hour campaign of promoted tweets. But unexpectedly, users began to tell their own horrible “stories” – often mentioning drugs and even animal cruelty. “Within an hour, we saw that it wasn’t going…