The Content Strategist
Six months ago, your team published a detailed guide on data security best practices. Since then, your policies have changed. The article has not. So when a customer asks your support chatbot a routine question and the bot confidently cites that guide as current policy, the advice is wrong. Your support team now has to…
By many accounts, this past holiday season was a banner year for brands. Adobe Analytics found that 2025’s holiday spending hit record highs, despite slower growth than the 2023–2024 season. Overall, online spending from the start of November through the end of December hit $258 billion (6.8% YoY) in 2025. Behind those millions of searches,…
Marketing teams have spent three years experimenting with generative AI. Some have discovered genuine efficiency gains. But far too many others have simply accumulated tool subscriptions while their teams’ frustration mounts. That’s because there’s still a gap between AI’s promise and its practical value — you know, all those “AI best practices” that no one can…
What’s unfolding in the world of search is a much more seismic shift than simply another optimization cycle or a new ranking factor to reverse-engineer. The very way that people find information online is changing, and fast. AI systems are answering questions directly and carrying context from one interaction to the next. For marketers, this…
For content managers working in healthcare, finance, insurance, cybersecurity, or any sector where regulations leave little room for error, every line you publish carries weight. Your great piece of content can quickly become a liability if a single sentence violates standards. Take, for instance, a fintech team that publishes a Know Your Customer (KYC) explainer,…
Schema markup sounds like something that belongs in a developer’s basement lab, right next to the blinking server rack and a stack of vintage Linux manuals. Most marketers treat it that way too: vaguely intimidating and probably dangerous to poke without supervision. But you don’t need to write code or summon an engineer to make…
For years, video lived in a kind of search engine limbo. Sure, you could optimize the title and description, maybe add some tags. But the content inside the video was a black box. Search engines couldn’t parse your eight minutes of carefully scripted content. That’s changing quickly. AI-driven video indexing, powered by large language models (LLMs),…
Marketers have a new buzzword to either salivate or lose sleep over: entities. Not KPIs, not personas—entities. We know it sounds vaguely like the plot of a sci-fi film about sentient databases. But entities are real, and if AI models don’t recognize you (or your brand) as one, you may as well not exist to…
You Google a question your buyer asks all the time. Instead of ten blue links, you get an AI Overview with a tidy paragraph and a few citations. You try the same query in ChatGPT or Perplexity and watch another neat summary appear. If your brand is lucky enough to be mentioned, it’s usually one…
