Facebook Don’ts, Social’s Analytical Edge, Geospatial Meets Digital
Social media positions customer service as the heart and soul of your organization. Don't muck it up.
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Truth About Reddit, Secret Anti-Abuse Messages, Gawker’s Hiring Strategy
Is Reddit a part of your content strategy? Here's why you can't ignore this platform.
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Health Care Content, Facebook Weather, Storytelling Strategies
The problem with online resources, however, is that there's a huge disconnect with personalized experiences.
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Coca-Cola’s Online Challenge, A Reason to Laugh, Apps for Publishing
According to a new study by Coca-Cola, there is no correlation between buzz and online sales. Coming from one of the biggest brand marketers in the world — the revelation is stunning.
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How to Use Quora to Build an Engaged Audience
Quora's core value proposition is that it is not a sales tool or traffic-driving machine but a trustworthy place to exchange knowledge.
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NYT’s New Look, Google Reader’s Death, Matchmaking for Journalists
It's hard to believe that the NYT's last redesign was in 2006 (when smartphones barely existed).
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